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The Future of

& Trends

in 2021

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Experts’ View & Opinions that you should not miss

The eCommerce industry is thriving, growing both in the developed as well as developing markets. The emergence of the non-banking players, as well as the outburst of the pandemic, has expedited the evolution even more. The preferences of the customers and the businesses have changed, now considering the facilities like immediacy, convenience, and customer experience as their top priorities.

In light of this fact, businesses, big or small, have become more digitally active, investing in the latest technologies and practices to create, maintain and manage their eCommerce website to outclass their competitors. So, if you want to stay ahead of the competition, you should be acquainted with the latest developments and trends in eCommerce constantly, or else you’ll risk falling drastically behind.

The Future of Ecommerce 2021’’ is a benchmark study by Ace Infoway conducted to create a foundation for the marketers who are endeavoring to fortify their eCommerce business and boost profit. The study incorporates the perspectives from customers, advertisers, retailers, and partners that precisely mirror the challenges and opportunities of the business going into 2021.

Download the report to discover the rising trends of all the three major areas of growth

Customer Driven Trends

  • Omnichannel experience
  • Social Commerce
  • Order Fulfillment

Industry Driven Trends

  • B2C to B2B transformation
  • Emergence of the marketplaces

Technology Driven Trends

  • Augmented Reality
  • AI/ML
  • Voice search
  • Chatbots

Whether you’re new to eCommerce, trying to establish your eCommerce store, or just interested in exploring the latest developments and trends in the eCommerce industry, to add value to your business, this guide delivers the information you need.

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