We follow strict internal guidelines and processes to regulate our output quality
and operate at the highest of standards.
A leading provider of information, training, in-depth customized data products for several sectors Food & Drug, Energy, Financial, Grants, Nonprofits. This includes products providing compliance information and covers both Federal and State regulations. Customer have developed several online publications portals, Data Services websites, Subscription portals, Event Registration systems, E-commerce websites, Online Magazines, Contests portals and so on.
#webapplicationdevelopment #.NET #Publishing #Compliancetools #Consolidation #Customerservice #Selfserviceportal
From this centralized but independent Account Management System with Single Sign-on (SSO), customer can perform various tasks like the ones listed below without having to reach out to customer service or sales person:
While there were many different verticals & sectors covered by means of customer facing portals and websites, there was a need to provide a self service portal that can extend control of information and actions to customer themselves. This required a careful technical design of system with different technology sites, disparate backends and providing access to information from a centralized subscription management system. The goal hence was creating an Account Management portal so that customers are able to self-serve and customer service / sales people don’t have to spend time fulfilling their request like subscription renew/re-activate, generate invoices, get PIN for webinars etc.
Timeline for this Project