Case Study

MSP – Managed Service Provider

  • Website Development
  • Integration Services
  • Software Services

MSP and Integrations

Revolutionizing Managed Services through RMM & PSA Tools integration

Essential checks for implementing RMM & PSA integrations

  • Efficiency – Is the interface simple and devoid of unnecessary clicks for basic tasks? Keep it simple and equick to access.
  • Automation – a smart process for asset/ inventory and ticket management should allow easy automation of tedious tasks.
  • Precision – It’s important to check if the tickets are duplicated correctly and there are no redundant, bulk data that needs to be quarantined.
  • Integration – integrations should be easy to configure (API based), have lesser external point solutions(third-party) and maximum native support.
  • Structure – Apps with the latest design, built keeping in mind the end user, are definitely easy to learn and save time and money.